LuxuryCab Normandy Terms of Use
It is strictly forbidden to smoke and eat in the vehicles.
Every passenger, including children, must properly fasten their seat belt.
LuxuryCab Normandy provides baby seats and booster seats free of charge.
LuxuryCab Normandie does not apply any surcharge for luggage, within the limit of 1 hold luggage and 1 hand luggage per passenger. In case of too much or bulky luggage, please report it when booking so that we can offer you the vehicle suitable for the service.
Luxurycab Normandy does not charge the waiting time at the airport, in case of delay of the plane.
Our prices are fixed and defined in advance. In the event of additional pick-ups/drop-offs not indicated when booking, the customer will have to pay a supplement to the driver, depending on the distance.
Any reservation not canceled 48 hours before the transfer will be charged in full.
Cancellation 3 to 5 days before the transfer date, 0% of the transfer amount will be charged.
If the customer does not show up on the scheduled day, the total amount of the transfer will be charged.
Any modification of reservation is possible free of charge, provided that the company LuxuryCab Normandie is informed 24 hours before the originally scheduled transfer.
However, we cannot guarantee availability, therefore in the event that this modification is impossible, the customer must accept the original reservation or will be subject to the cancellation conditions mentioned above if he wishes to cancel the reservation.
The shuttle service operates 7 days a week, 24 hours a day. You can send us your requests by email, by phone or directly on our website. https://www.luxurycabnormandie.com/ .
In the event of a reservation by e-mail, this is only validated when LuxuryCab Normandie sends you a reservation confirmation which must be checked and signed by the customer. If you do not have confirmation, it means that we have not received your reservation request. LuxuryCab Normandie excludes all liability in the event of an unreported input error.
It is the customers who decide on the pick-up time, in the event of an appointment less than 4:30 a.m. from the departure of the flight, taking into account the traffic conditions in Ile de France, LuxuryCab Normandie declines all responsibility in the event of missed flight.
LuxuryCab Normandie can in no way be held responsible for damage caused by a delay due to bad weather or exceptionally bad traffic conditions. The limitation of LuxuryCab Normandie's guarantees is limited to the price of the transport of the estimate.
LuxuryCab Normandie is a private transport service, we do not organize shared shuttles. (Except in exceptional cases in the event of an overloaded schedule or a plane or train delay, in this case a discount of 10 euros is applied).
LuxuryCab Normandie is in no way responsible for objects and/or luggage left in the vehicle. Each traveler must check before leaving our vehicles if he has all his luggage.
Pets are accepted on board, within the limit of 2 per vehicle and in hand luggage for the little ones. An increase of €5 per animal will be applied, free for guide dogs.
LuxuryCab Normandy wish you a good trip.